Patient Information

At Vernon Memorial Healthcare, we are pleased to be able to offer our communities high-quality healthcare in a friendly, patient-oriented atmosphere.

To help ensure that your experience with us is as stress-free and comfortable as possible, we’ve put together these patient resources to help guide you through your care, answer questions about your stay and provide access to our online patient portal MyChart, billing information and directions & parking.

In addition to these online services, the VMH staff is here to assist you in any way that we can. So please let us know if there is anything we can do to make your experience a positive one.

Patient Resources

Requesting Medical Records

Vernon Memorial Healthcare is committed to protecting your privacy. Our Health Information Services Department securely maintains patient records and processes all requests for copies.

How to Request Your Medical Records

To obtain a copy of your medical records, follow these steps:

  1. Complete the Authorization Form

  2. Submit Your Form

    • Fax: 608-637-4288
    • Mail or drop off at Vernon Memorial Healthcare

Important Information

  • Requests must be authorized by the patient or legal guardian.
  • Records are sent by mail—fax copies are not available.
  • Original records remain securely stored at VMH.

For questions or assistance, call 608-637-4332.

Download Release Form

You, the patient, have rights.
Vernon Memorial Healthcare recognizes and respects patient rights. Patients become more informed and involved in their own care when they know their rights and responsibilities. Empowered patients ask questions and develop better relationships with their caregivers because they feel supported by the people directly involved in their care.

Learn more about Patient Rights & Privacy at VMH.

Give Us Your Feedback
If you or a loved one recently received services at Vernon Memorial Hospital or any of our clinics or pharmacies, we would appreciate getting feedback on the care you experienced – fill out the form here!

Please select, “I had a GREAT experience!” in the subject line to share your personal story on how those at VMH made an impression on you … as a patient, visitor or an employee. Your input will help us learn what we did well or what we can do better to meet our community’s healthcare needs.

Download the Power of Attorney for Healthcare document here