Patient Information
At Vernon Memorial Healthcare, we are pleased to be able to offer our communities high-quality healthcare in a friendly, patient-oriented atmosphere.
To help ensure that your experience with us is as stress-free and comfortable as possible, we’ve put together these patient resources to help guide you through your care, answer questions about your stay and provide access to our online patient portal MyChart, billing information and directions & parking.
In addition to these online services, the VMH staff is here to assist you in any way that we can. So please let us know if there is anything we can do to make your experience a positive one.
Patient Resources
Vernon Memorial Healthcare is committed to protecting your privacy and confidentiality. The Health Information Services Department maintains VMH’s patient health care records and also reviews all requests for copies before processing.
We require patient or legal guardian authorization in order to release copies of your medical records. These records are sent by mail and not available by facsimile, with original records kept at Vernon Memorial Healthcare. You may request copies of your records at any time.
Obtaining Copies of Medical Records
To obtain copies of your medical records, you must first fill out an “Authorization for Disclosure of Protected Health Information” form. If you have medical record questions or are requesting a copy of form, please call VMH Health Information Services at 608-637-4332, Monday-Friday, 8:00 a.m. – 4:00 p.m. or print and complete the release form:
You, the patient, have rights.
Vernon Memorial Healthcare recognizes and respects patient rights. Patients become more informed and involved in their own care when they know their rights and responsibilities. Empowered patients ask questions and develop better relationships with their caregivers because they feel supported by the people directly involved in their care.
Give Us Your Feedback
If you or a loved one recently received services at Vernon Memorial Hospital or any of our clinics or pharmacies, we would appreciate getting feedback on the care you experienced – fill out the form here!
Please select, “I had a GREAT experience!” in the subject line to share your personal story on how those at VMH made an impression on you … as a patient, visitor or an employee. Your input will help us learn what we did well or what we can do better to meet our community’s healthcare needs.
Download the Power of Attorney for Healthcare document here